Understanding Your Organization's IT Setup

About

A key to your success as a Technician is understanding your school district's organizational structure.  This includes knowing how your inventory, users, and software are organized, tracked, and managed; it also includes knowing what systems or software you use for each.  Mistakes in these systems can be costly later in terms of lost time in finding devices, duplicate purchases, or frustrated users who cannot access what they need.

Topics

For Understanding Your Organization's IT Setup, we are focusing on the following main topics:

  1. Asset Inventory and Management
  2. Managed Software Deployment
  3. Identity and Access Management

Each of these areas have several sub-topics to dive deeper into the concepts.  In the Managed Software Deployment section, the Components of the Software Deployment Process is further broken down into each Phase.