troubleshooting

8. Troubleshooting

Introduction

Welcome, young tech enthusiasts! Have you ever experienced the frustration of things going wrong with your computer at the most inconvenient moments? Well, fear not! We have a mission for you that will defy Murphy's Law and equip you with the skills to troubleshoot common computer problems. Get ready to become problem-solving superheroes as you embark on the four exciting quests ahead. Are you up for the challenge? Let's dive in!

LEARNING OBJECTIVES

  1. know how to troubleshoot basic computer problems [Computational Thinker & Empowered Learner]
  2. understand basic computer and network troubleshooting [Empowered Learner]
  3. be able to create a flowchart demonstrating troubleshooting techniques [Empowered Learner]
  4. build knowledge by actively exploring real-world issues and problems, developing ideas and theories and pursuing answers and solutions. [Knowledge Constructor]

Video Title: Introduction to Troubleshooting: Direct link (1:31)


 QUEST 1: MAGIC POWER CYCLE

In this Quest, students will watch a basic troubleshooting video and create a graphic organizer and flowchart outlining the steps they can take to restart the device they most often use regularly.

I am ready for Quest 1

 QUEST 2: THAT DIDN'T WORK, NOW WHAT?

In this Quest, students will create additional flowcharts to solve specific computer problems using a graphic organizer site such as Google Drawings.

 I am ready for Quest 2


 QUEST 3: SAFEGUARDING YOUR DEVICES

In this Quest, students will learn about computer updates, malware, and spyware. They’ll investigate their family's computing device, checking the status of updates and sharing their knowledge with their family or guardians.

I am ready for Quest 3

 QUEST 4: TROUBLE 

This Quest includes three activity choices: Create a Troubleshooting Tip document, complete a Breakout Challenge Review activity, or do both.

I am ready for Quest 4

COMPLETING THIS THING

I have completed the Quests as assigned by my teacher.awardicon

  Go to the graduation page for this Thing.

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