troubleshooting

Q1 Magic Power Cycle: Steps

8. Troubleshooting

Steps

Step 1: After playing the introduction video, use a graphic creation application, like Google Drawings (flowchart example template), or Canva to create a graphic organizer and flowchart of the steps you would take to do a regular restart of the device you most often use.  An example of a graphic organizer is shown on this page.

On your graphic organizer, make sure to include important steps so that you don’t lose any of your work. 

Step 2: Share your troubleshooting graphic organizer with a classmate. Are your steps the same or different, and why?

Step 3: Talk with your classmate to decide how you would explain the following:

  • Why is restarting a device considered an effective troubleshooting step? 
  • The importance of power cycling to someone who doesn’t know about it, in a way that’s easy to understand.
  • What is the first step when their computer doesn't turn on?

A diagram of a flowchart showing the different steps to consider.
Note: Your teacher may also choose to have you use Google Docs or Word for your brainstorming. 

MITECS  Michigan Integrated Technology Competencies for Students, and

ISTE Standards for Students

1. Empowered Learner
a. Articulate and set personal learning goals, developing strategies leveraging technology to achieve them, and reflect on the learning process itself to improve learning outcomes
c. Use technology to seek feedback that informs and improves their practice and to demonstrate their learning in a variety of ways
d. Understand the fundamental concepts of technology operations, demonstrate the ability to choose, use and troubleshoot current technologies, are able to transfer their knowledge to explore emerging technologies

5. Computational Thinker
c. Break problems into component parts, extract key information and develop descriptive models to understand complex systems or facilitate problem solving

6. Creative Communicator
a. Choose the appropriate platforms and tools for meeting the desired objectives of their creation or communication
c. Communicate complex ideas clearly and effectively by creating or using a variety of digital objects such as visualizations, models or simulations