troubleshooting

Q4 Trouble: Vocabulary

8. Troubleshooting

KEY VOCABULARY

Diagnosis: Diagnosis is the process of figuring out what's actually causing your computer problem by looking at the symptoms and testing different possibilities.

Documentation: Documentation is a process of writing down the steps you took to solve a problem so you can remember what worked if the same issue happens again.

Resources: Resources are helpful tools, websites, guides, or people you can use to find answers when you're stuck on a computer problem.

Solution: A solution is the specific steps or actions you take to fix a computer problem once you've identified what's causing it.

Symptoms: Symptoms are signs that tell you something is wrong with your computer, like slow performance, error messages, or programs that won't open.

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8.Q4 Introduction

8.Q4 Troubleshooting tips 

8.Q4 Student Checklist

8.Q4 Teacher Guide

MITECS  Michigan Integrated Technology Competencies for Students, and

ISTE Standards for Students

1. Empowered Learner
a. articulate and set personal learning goals, developing strategies leveraging technology to achieve them, and reflect on the learning process itself to improve learning outcomes
c. Use technology to seek feedback that informs and improves their practice and to demonstrate their learning in a variety of ways
d. Understand the fundamental concepts of technology operations, demonstrate the ability to choose, use and troubleshoot current technologies, are able to transfer their knowledge to explore emerging technologies

3. Knowledge Constructor
c. Curate information from digital resources using a variety of tools and methods to create collections of artifacts that demonstrate meaningful connections or conclusions
d. Build knowledge by actively exploring real-world issues and problems, developing ideas and theories and pursuing answers and solutions

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