troubleshooting

Q3 Safeguarding Your Devices: Vocabulary

8. Troubleshooting

Key Vocabulary

Adware: Adware is software that shows ads, tracks your online activity, and may redirect your searches.

Antivirus Software: Antivirus software is software used to detect and eliminate computer viruses and other types of malware.

Malware: Malware is software that is intended to damage or disable computers and computer systems, such as ransomware, rootkits, spyware, trojan horses, viruses, worms, 

Spyware: Spyware is software that aids in gathering information about a person or organization without their knowledge.

Technology Support Scam: A technology support scam is where fraudsters pose as tech support to steal money, personal info, or device access, often via calls, pop-ups, or emails.

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8.Q3 Introduction

8.Q3 Tech Support Scams 

8.Q3 Student Checklist

8.Q3 Teacher Guide 

MITECS Michigan Integrated Technology Competencies for Students, and

ISTE Standards for Students

1. Empowered Learner
a. Articulate and set personal learning goals, developing strategies leveraging technology to achieve them, and reflect on the learning process itself to improve learning outcomes
c. Use technology to seek feedback that informs and improves their practice and to demonstrate their learning in a variety of ways
d. Understand the fundamental concepts of technology operations, demonstrate the ability to choose, use and troubleshoot current technologies, are able to transfer their knowledge to explore emerging technologies

3. Knowledge Constructor
d. Build knowledge by actively exploring real-world issues and problems, developing ideas and theories and pursuing answers and solutions

5. Computational Thinker
c. Break problems into component parts, extract key information, and develop descriptive models to understand complex systems or facilitate problem-solving
d. Understand how automation works and use algorithmic thinking to develop a sequence of steps to create and test automated solutions

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