troubleshooting

Q4 Trouble: Troubleshooting Tips

8. Troubleshooting

Troubleshooting Activities

Please check with your teacher about the three choices in this Quest. 

  • Create a troubleshooting tips assignment in Steps 1 and 2. 
  • Completing a troubleshooting Breakout Challenge Review Activity.
  • Do both of the activities!

Troubleshooting Tips Assignment

Step 1. Create a list of at least 10 technology-related issues individuals may encounter and require assistance with when using computing devices and smartphones. Reviewing what you learned in each of the first three Quests may be helpful.

  • Quests One: factory reset, hard reset, Murphy's Law, power cycle, restart.
  • Quest Two: application, flowchart, frozen, hardware, software, solve, troubleshoot.
  • Quest Three: adware, antivirus software, cleaning electronic devices, malware, spyware, tech support scams.

The problems you identify don't necessarily have to be derived from the videos you viewed in this resource. To help you organize your thoughts, you can utilize Google Keep or Microsoft OneNote as excellent tools for note-taking.

Step 2: Create an artifact (Poster, Slideshow, Infographic, Collage, Video, etc.) and title it Troubleshooting Tips. You might include images, videos, and links to additional webpage resources..

Remember to provide attribution to give credit for any images, videos, and other content used in your artifact.

Optional Computer Troubleshooting Resources:

If assigned, move on to the Breakout Challenge Activity 
on the next page.

8.Q4 VOCABULARY

8.Q4 Breakout 

8.Q4 Student Checklist

8.Q4 Teacher Guide

MITECS  Michigan Integrated Technology Competencies for Students, and

ISTE Standards for Students

1. Empowered Learner
a. articulate and set personal learning goals, developing strategies leveraging technology to achieve them, and reflect on the learning process itself to improve learning outcomes
c. Use technology to seek feedback that informs and improves their practice and to demonstrate their learning in a variety of ways
d. Understand the fundamental concepts of technology operations, demonstrate the ability to choose, use and troubleshoot current technologies, are able to transfer their knowledge to explore emerging technologies

3. Knowledge Constructor
c. Curate information from digital resources using a variety of tools and methods to create collections of artifacts that demonstrate meaningful connections or conclusions
d. Build knowledge by actively exploring real-world issues and problems, developing ideas and theories and pursuing answers and solutions

Websites

21t4s Videos

21t4s Websites

Breakout Challenge Activity

21t4s Documents & Quizzes


Print this page